LATEST ISSUE

COVER STORY: Sanitation superiority: How dealers active in janitorial sales have started to compete at a much higher level.
The Winner’s Circle: Good things happening to independents
Secrets of Success: Miller Huggins – Anderson, Indiana

Plus, Industry news; NOPA updates; Troy Harrison on Schedule Discipline; Neil Saviano and Dennis McCarthy on preparing for a digital transformation; Jim Ryerson on surviving and thriving as a sales professional in a digital world; Kevin Rehberger on reducing your website’s bounce rate; and more.

Download the printable pdf version here
Having problems with the download? E-mail us and we'll send you a pdf.

Archive


  • All
  • 2007-2017
  • 2018
  • 2019
May 2019

May 2019

COVER STORY: Furniture Focus: Make sure your furniture efforts are primed and ready to go The Winner’s Circle: Good Things Happening to Independents Secrets of Success: OPACS
Detail
April 2019

April 2019

COVER STORY: Do the hiring hustle: How independents are finding innovative ways to find and recruit the best salespeople? The Winner’s Circle: Good things happening to independe
Detail
March 2019

March 2019

COVER STORY: Tech Triumphs: Technology, the Great Equaliser? The Winner’s Circle: Good Things Happening to Independents Secrets of Success: The Office Shop – Aitkin, Minnesota
Detail
February 2019

February 2019

Cover Story: Safety Sales Success: The safety product category promises more sales with existing customers, while opening the door to whole new customer groups? The Winner’s Cir
Detail
January 2019

January 2019

COVER STORY: Heading Into 2019: How can independents plan for the year ahead and which strategies will continue to reap rewards? The Winner’s Circle: Good Things Happening to Inde
Detail
December 2018

December 2018

COVER STORY: Strong Brands Build Business: in today’s highly competitive marketplace a strong brand can help a dealer stand out The Winner’s Circle: Good Things Happening to Ind
Detail
November 2018

November 2018

COVER STORY: A+ For School Sales: Although budgets remain tight there seems to be a resurgence in school sales Independent Dealer Staples-Essendant Reader Survey Results The
Detail
October 2018

October 2018

COVER STORY: Navigating the New Competitive Landscape The Winner’s Circle: Good Things Happening to Independents Secrets of Success: Butler Business Products, Houston Plus
Detail
September 2018

September 2018

Control Costs: Make Your Dealership More Profitable EPIC 2018 Show Preview The Winner’s Circle: Good Things Happening to Independents Plus, Secrets of Success: Beckley’s O
Detail
August 2018

August 2018

Sanitation Sales Success: Grow Sales and Gain Market Share P. Richards ABC Preview The Winner’s Circle: Good Things Happening to Independents Plus, Secrets of Success: Chi
Detail
July 2018

July 2018

Growing Market Share: Top Tips on Ways to Rise Above the Crowd The Winner’s Circle: Good Things Happening to Independents Secrets of Success: Hoppstetters Plus, Rick Marle
Detail
June 2018

June 2018

COVER STORY: The Next Big Thing: Alternative Revenue Streams for Your Business The Winner’s Circle: Good Things Happening to Independents Secrets of Success: Apex Office Prod
Detail
May 2018

May 2018

Open For Business: How to grow furniture sales in the modern workplace Industry reaction to Essendant/S.P. Richards deal Industry news: No more EPIC show Plus, The Winner’
Detail
April 2018

April 2018

Grow Your Business with Ad Specialties and Custom Products The Winner’s Circle: Good Things Happening to Independents Secrets of Success: McGarity’s Business Products Plus
Detail
March 2018

March 2018

Profit Power-Ups: Our Annual Dealer Technology Update The Winner’s Circle: Good Things Happening to Independents Secrets of Success: Office Source 360 Plus, Independent de
Detail
February 2018

February 2018

Getting Your Sales Team in Shape The Winner’s Circle: Good Things Happening to Independents Secrets of Success: Best Office Solutions Meet the New Team at ID Plus, Paul
Detail
January 2018

January 2018

New owners for your e-zine—see this month’s editorial and Industry News section Outlook 2018 The Winner’s Circle: Good Things Happening to Independents Secrets of Success:
Detail
2007-2017

2007-2017

December 2017 COVER STORY: Warming Up Those Cold Calls; EDITORIAL: They Still Don’t Get Small Business in Washington, DC; The Winner's Circle; Secrets of Success: Herald Office
Detail

About us

At this time of consolidation, change and increased competition, it has never been more important for independent office supply dealers to work together, share best practices and celebrate their achievements.

That is what Independent Dealer Magazine is all about. Every month, we bring you in-depth coverage of dealer success stories and growth opportunities ... from emerging product categories, hot new vertical markets and ways to boost productivity and efficiency. Plus, you'll find regular columns from industry consultants Krista Moore, Marisa Pensa and Jennifer Schulman, sales training expert Troy Harrison, office moves veteran Ed Katz and NOPA/OFDA government affairs director Paul Miller.

If you like what you see on our web site, subscribe to Independent Dealer today!

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There's never been a more important time to put yourself directly in front of your independent dealer customers.

With the number of trade shows on the decline, consolidation, increased pressure on sales and marketing budgets, and dealerships getting into more and more product lines, a platform to give your brands regular exposure, direct to your customers, is what’s required.

Independent Dealer is published by leading trade media organization OPI, and celebrates the successes of today's independents and their trading partners, and turns the spotlight on the opportunities to make them even stronger and more profitable. It is distributed digitally to over 7,000 independent dealer executives in North America every month.

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We would like to hear from you


Rowan McIntyre

Rowan McIntyre

Editor & Publisher

Rowan McIntyre is an experienced B2B journalist who is excited to be spending more time concentrating on the U.S. business supplies sector. From 2014-19, he edited the show guide for TriMega and Independent Stationers’ EPIC event and has contributed editorially to OPI since 2008. In his current role as Editor & Publisher at ID, he hopes to continue the great traditions of the magazine by sharing your triumphs and trying to help you understand potential industry obstacles now and in the future. Please reach out to Rowan if you have any news to share. He would love to hear from you.

(703) 531.8507  |  Rowan@IDealercentral.com

Chris Turness

Chris Turness

Head of Media Sales

Chris Turness leads the Independent Dealer sales team. Chris joined OPI 12 years ago and is currently head of media sales. In his previous role, Chris was responsible for the management and development of customer accounts in North America, making him well acquainted with the U.S. business products industry and a regular attendee at the major trade events. He has more than 20 years’ experience in sales with 15 of those being in media. He is a fitness fanatic and has a collection of sneakers to rival Kanye.

(703) 596 4302 •  Chris@IDealercentral.com

Simon De Groot

Simon De Groot

Consultant  |  Arlington, Virginia

Simon De Groot has been covering the office products and office furniture industry for over 30 years, initially for NOPA as its Communications Director, then as Editorial Director of OfficeDEALER magazine, before starting Independent Dealer in 2007. Having sold the publication in January 2018, Simon now provides invaluable industry advice and direction to the ID team as a consultant and is still a regular visitor to U.S. industry events.

(703) 379.8583  •  simon@IDealercentral.com

Steve Hilleard

Steve Hilleard

CEO  |  LONDON, UK

Steve Hilleard is CEO of OPI, Independent Dealer’s parent company since it was acquired in January 2018. A former dealer owner himself, Steve has worked in the office supplies industry for 30 years, with the last 25 years as a media guy at OPI.  Steve is the second longest serving member of the Executive Committee of the National Business Products Council for City of Hope and a recipient of its ‘Shining Star’ award in 2007. He also chairs the judging panel for the annual European Office Products Awards and the North American Office Products Awards.

(312) 957.8510  •  steve@idealercentral.com

 

Michael Chazin

Michael Chazin

CONTRIBUTOR  |  GLENVIEW, IL

Michael Chazin, President of The Write Word – a freelance writing service, is an experienced business journalist who has been writing on business topics for more than 30 years. He has written about the office supply business for more than 15 years, starting first as Managing Editor for the now defunct Office Products Dealer magazine and then as Editor of United Stationers/Essendant’s OfficeLine magazine for eight years.

(847) 609.1361  •  mchazin503@comcast.net

Andy Braithwaite

Andy Braithwaite

CONTRIBUTOR  |  AVIGNON, FRANCE

Andy Braithwaite has been writing about the office products/business supplies industry since 2001 and will be a familiar name to those Independent Dealer subscribers who also read OPI where he has occupied a variety of editorial roles since 2008. Although based in France, Andy has a deep knowledge of the U.S. office supply sector and an even stronger understanding of the key issues that are currently impacting the independent reseller channel. Andy will continue to be a regular attendee at key industry events in the U.S. and, through Independent Dealer, hopes to use his market knowledge and contacts to provide interesting and relevant content for the IDC in North America.

+33 (4) 32 62 71 07  •  andy.braithwaite@opi.net

Paul Miller

Paul Miller

GOVERNMENT AFFAIRS

Principal  |  Miller/Wenhold Capitol Strategies  |  Fairfax, Virginia

Paul Miller is a founding partner in Miller/Wenhold Capitol Strategies, LLC, providers of direct and grassroots lobbying, legislative and regulatory tracking, advocacy planning and implementation and related services.

Before setting up Miller/Wenhold, Miller served as government affairs director for the National Office Products Alliance and the Office Furniture Dealers Alliance (NOPA/OFDA), where he scored notable wins for independent dealers by securing a greater role for them in the government market through their selection under the Dept. of the Army”s current Blanket Purchase Agreement for Office Supplies and played a key leadership role in the effort to end Federal Prison Industries” preferred status as a sole source provider to government for office furniture.

In addition to his lobbying and regulatory monitoring activities, Paul also provides consulting services to businesses on selling to the federal, state and local government markets.

(703) 934.0219  •  PMiller@mwcapitol.com

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LATEST ISSUE

COVER STORY: Sanitation superiority: How dealers active in janitorial sales have started to compete at a much higher level.
The Winner’s Circle: Good things happening to independents
Secrets of Success: Miller Huggins – Anderson, Indiana

Plus, Industry news; NOPA updates; Troy Harrison on Schedule Discipline; Neil Saviano and Dennis McCarthy on preparing for a digital transformation; Jim Ryerson on surviving and thriving as a sales professional in a digital world; Kevin Rehberger on reducing your website’s bounce rate; and more.

Download the printable pdf version here
Having problems with the download? E-mail us and we'll send you a pdf.