Secrets of Success

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GBP Direct, Kenner, Louisiana

For most independent dealers, 2020 was a year that denoted rapid change. It was the same for Kenner, Louisiana-based GBP Direct – but not for the reasons you might think. Founded in 1999 by owner and president Randy Durbin, the company has enjoyed a stellar time over the past year or so, with no less…

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Nolans Office Products and Promotional Products/AHI Enterprises, LLC, San Antonio, Texas

Like many family independent dealers, Mark and Sandra Nolan started Nolans Office and Promotional Products—headquartered in San Antonio, Texas—from their kitchen table. Mark had experience working as a manufacturers’ rep and for various other independent dealers, while Sandra was equipped to handle the administrative side of the business. Mark’s previous experience had given him a…

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Richter Total Office, Souderton, Pennsylvania

2020 has been about moving forward, maximising opportunities and making yourself as indispensable as possible—all in an effort to not only survive, but thrive during and, of course, after the pandemic. This is certainly what Richter Total Office has done. And if that name sounds a little unfamiliar, it’s because the family-owned and run dealer—formerly…

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Supply Chimp, New York, NY

There’s definitely something different about Supply Chimp. To begin with, while most companies start out with a physical presence and then turn to e-commerce, Supply Chimp did just the opposite.   “Isaac [de la Fuente] was a schoolteacher in New York City and needed some supplemental income,” explains president Kris Colt. “So in 2006, he started selling…

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Office Supply Solutions, St. Louis, Missouri

Office Supply Solutions hasn’t been able to celebrate its 10th anniversary this year quite in the style that it had hoped, but that in no way detracts from its achievements or its relentless customer focus. Personal service and word-of-mouth recommendations are at the heart of this St. Louis, Missouri-based business. One of Office Supply Solutions’…

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Strive Workplace Solutions, Portland, Oregon

Jeff Lurcook, president of the conglomerate of companies that will rebrand as Strive Workplace Solutions on June 1, suggests the key to success is straightforward. “It’s not a secret,” he says. “It is a lot of hard work, business integrity and solid business practices”—and sometimes fruit. Fruit? “A year or two ago, we had a…

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Big Cat Solutions, Santa Fe Springs, California

As a forward-thinking dealership that understands the changes that are currently reshaping the workplace, SourceOne Office Products, Santa Fe Springs, California, knew it was time to evolve in the same way. So in January 2019, it rebranded as Big Cat Solutions. “The future office is sleek, fast, powerful and intelligent, like the big cats that…

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Current Office Solutions, Bryan, Ohio

Business started close to 30 years ago for Current Office Solutions in Bryan, Ohio, when the dealership started to sell office machines. Not long after that supplies were added to the offering. Current is located in a rural area in the northwest corner of Ohio and serves primarily rural customers. The area covers about 100…

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Carrollton Office Supply, Carrollton, Kentucky

Located midway between Cincinnati and Louisville, Kentucky, Carrollton Office Supply places a high priority on modern customer communications methods, using email and Facebook regularly. At the same time, the dealership evokes memories of a simpler time in our industry, with a retail operation that generates around 30 percent of sales. Most office supplies are delivered…

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Buy on Purpose, Houston

Rebranding to Buy on Purpose two years ago was one of the best decisions Simon Lee, owner and president, ever made. The dealership had phenomenal growth in 2019 due, in part, to the success of the new brand and the impression it makes on customers. “Our strength is that we are one of the only…

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