Secrets of Success

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OPACS, Mesa, Arizona

It took 28 years for OPACS in Mesa, Arizona, to generate its first $100,000 furniture order. That was close to two years ago and since that time owner Travis Kimmel has reoriented his approach and made furniture a much more important part of the business. “One of our supply salespeople found the opportunity and positioned…

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FM Office Products, Rochester, New York

Family-owned FM Office Express, has been in business for 24 years and has been successful in the market by offering a wide breadth of products and services for its customers, including office supplies, furniture and industrial supplies. Since its beginning, FM’s market coverage has expanded across upstate New York, experiencing both organic growth and growth…

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Harvey’s Office Plus, Twin Falls, Idaho

Perry Krieger, second-generation owner of Harvey’s Office Plus in Twin Falls, Idaho, describes his dealership as an old-fashioned office supply company that primarily sells supplies and furniture. The market spans five Idaho counties and one county in northern Nevada. Krieger grew up in the business. He started working at the dealership as a teenager delivering…

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Business Essentials, Grapevine, Texas

In 2004, Martin Beck and Chris Crumpton purchased a dealership in Grapevine, Texas that was going bankrupt and started a new operation under the Business Essentials name to serve the Dallas-Fort Worth market. Since the two took over the operation it has grown to almost 20 times its original size. For the dealership, 2018 has…

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