Secrets of Success

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Carrollton Office Supply, Carrollton, Kentucky

Located midway between Cincinnati and Louisville, Kentucky, Carrollton Office Supply places a high priority on modern customer communications methods, using email and Facebook regularly. At the same time, the dealership evokes memories of a simpler time in our industry, with a retail operation that generates around 30 percent of sales. Most office supplies are delivered…

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Buy on Purpose, Houston

Rebranding to Buy on Purpose two years ago was one of the best decisions Simon Lee, owner and president, ever made. The dealership had phenomenal growth in 2019 due, in part, to the success of the new brand and the impression it makes on customers. “Our strength is that we are one of the only…

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Stotz & Fatzinger, Easton, Pennsylvania

When competition heats up, leading a sales call with office supplies might not always be the best way to attract new business. Just ask Bill Regan, co-owner and vice president at Stotz & Fatzinger, Easton, Pennsylvania. The dealership sells office supplies, furniture, promotional items, printing and business forms, janitorial supplies and break room. “We really…

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RJE Business Interiors, Indianapolis

RJE Business Interiors is based in Indianapolis but its influence is felt throughout the region, with branches in Fort Wayne, Indiana; Louisville and Lexington, Kentucky; Columbus, Ohio; and Cincinnati. As workspaces have evolved, RJE has evolved along with them and today offers a more holistic approach to workspace environment solutions. Achieving that end requires a…

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Daniel Office Products, The Woodlands, Texas

As an independent in the highly competitive Houston metropolitan area, Daniel Office Products needs to stand out whenever possible. Located in The Woodlands, a planned community just north of the city, Bob Daniel, president and second-generation owner, contends that his small, highly experienced staff generally gets the better of its local competitors. Flexibility is one…

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OPACS, Mesa, Arizona

It took 28 years for OPACS in Mesa, Arizona, to generate its first $100,000 furniture order. That was close to two years ago and since that time owner Travis Kimmel has reoriented his approach and made furniture a much more important part of the business. “One of our supply salespeople found the opportunity and positioned…

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