Cover Story: Shock to the system – Is it time to update your technology to improve customer relations, increase profits and make your life easier? Lisa Veeck looks at the industry’s leading tech platforms
The Winner’s Circle: Good things happening to independents
Secrets of Success: Bailey’s Office Outfitters, Ottumwa, Iowa
Plus: Industry News; WSA updates; Tom Buxton on why you should fire your reps and cut all your prices; Troy Harrison asks are you spending your management time or investing it? Marisa Pensa reveals five signs you are spinning your wheels; Mara Gannon on why green is the new black in B2B digital commerce; and more…
Download the printable PDF version Independent Dealer March/April 2024